LEGAL INFORMATION
Website Terms of Use
These Website Terms of Use explain the rules that apply when you access and use the AirLuxe Air Conditioning Ltd website.
About These Terms
These Website Terms of Use ("Terms") apply when you access or use the website operated by AirLuxe Air Conditioning Ltd ("AirLuxe", "we", "us" or "our").
By using this website, you agree to use it in accordance with these Terms and all applicable laws and regulations.
If you do not agree with these Terms, you should not use the website.
Please note: These Website Terms of Use apply specifically to use of our website. If you request or purchase services from AirLuxe, our separate Terms & Conditions and any quotation or other contractual documents provided to you may also apply.
About AirLuxe
This website is operated by:
AIRLUXE AIR CONDITIONING LTD
Company Number: 17033213
Registered Office:
37 McCartney Walk
Basingstoke
RG22 4NZ
United Kingdom
Email: ben@airluxeac.co.uk
Using Our Website
You may use our website for lawful personal purposes, including learning about AirLuxe and our services, viewing information about the areas we cover and contacting us about a potential service.
You are responsible for ensuring that your use of the website complies with applicable law and these Terms.
You must not knowingly use our website in a way that could damage, disable, overload, impair or compromise the website, its security or its availability to other users.
Prohibited Use
You must not knowingly:
- Attempt to gain unauthorised access to our website, server, systems, accounts or data.
- Introduce viruses, malware, malicious code or other material designed to damage or interfere with the website or another person's device.
- Interfere with, disrupt or attempt to circumvent security features protecting the website.
- Use our enquiry forms or other website features to send spam, fraudulent, abusive or unlawful communications.
- Use the website for any fraudulent, unlawful or malicious purpose.
- Use automated systems to access or interact with the website in a manner that places an unreasonable burden on its operation, except where such access is permitted by us or by applicable law.
- Misrepresent your identity or knowingly provide false or misleading information through our website for a fraudulent or unlawful purpose.
Where reasonably necessary to protect AirLuxe, our customers, our website or other users, we may restrict access to the website in response to suspected misuse or security threats.
Intellectual Property
Unless otherwise stated, the intellectual property rights in the original content created for this website are owned by AirLuxe Air Conditioning Ltd or used by us under an appropriate licence or permission.
This may include:
- AirLuxe branding and logos.
- Original website text and written content.
- Original graphics and visual assets.
- Photographs and imagery owned by or licensed to AirLuxe.
- Original downloadable materials.
- Other original content created for AirLuxe.
Third-party trade marks, product names, logos, photographs, software, fonts or other materials remain the property of their respective owners where applicable.
Personal Use
You may view and use our website for your own lawful personal and non-commercial purposes.
Except where permitted by law or with our prior written permission, you must not reproduce, republish, commercially exploit, materially modify or distribute AirLuxe-owned website content as though it were your own.
Nothing in these Terms transfers ownership of any intellectual property rights to you.
Website Information
We take reasonable care to ensure that the information published on our website is clear, accurate and up to date.
However, website content is provided primarily for general information about AirLuxe and our services. Information displayed on the website may not take account of the particular characteristics, requirements or circumstances of your property.
We may update, correct, remove or change website content from time to time where reasonably necessary.
If you are considering an AirLuxe service, information specific to your proposed work will be provided through your enquiry, survey, quotation or other communications with us as appropriate.
Services and Product Information
Our website may contain information about air conditioning systems, installations, servicing, maintenance, repairs and other services that AirLuxe may provide.
Descriptions, photographs, illustrations and examples are intended to help explain our services and may be representative rather than an exact description of the equipment, installation or solution suitable for your property.
The availability of particular services, products, manufacturers, models or specifications may change from time to time.
Any equipment or service ultimately supplied to you will be determined by the quotation, specification and other contractual information agreed between you and AirLuxe.
Prices and Quotations
Unless we expressly state otherwise, information displayed on this website does not constitute a binding quotation or an offer by AirLuxe to enter into a contract.
Any prices, examples, estimates or indicative costs displayed on the website are for general guidance only unless expressly stated otherwise.
The actual price of an installation or other service may depend on factors including:
- The size, layout and characteristics of your property.
- The type and number of air conditioning units required.
- The equipment and specification selected.
- Pipework, electrical, drainage and installation requirements.
- Access and site conditions.
- Any additional or specialist work required.
Where appropriate, AirLuxe will provide a separate quotation following an enquiry, assessment or home survey.
The terms applying to quotations, deposits, payment and services are set out in our separate Terms & Conditions and in any quotation or other contractual information provided to you.
No Technical or Professional Advice
General information published on our website about air conditioning, home comfort, energy use, maintenance or related subjects is provided for general informational purposes.
It should not be treated as property-specific technical, electrical, structural or other professional advice.
The suitability, positioning, specification and installation requirements of an air conditioning system can depend on the individual property and should be assessed as appropriate before work is undertaken.
Need advice about your home? Please contact AirLuxe about your requirements rather than relying solely on general information published on the website.
Website Availability
We aim to keep our website accessible and operating correctly, but we do not promise that it will always be available without interruption or that every feature will always operate without error.
Access may occasionally be interrupted, restricted or temporarily unavailable because of maintenance, updates, technical problems, security issues, hosting or third-party service disruption, or other circumstances outside our reasonable control.
We may also change, update, suspend or withdraw parts of the website where reasonably necessary.
Where reasonably practicable, we will take appropriate steps to maintain the website and address technical issues that materially affect its operation.
Third-Party Websites and Services
Our website may contain links to websites, platforms or services operated by third parties.
These links may be provided for convenience, additional information or to allow access to services provided by another organisation.
Unless we expressly state otherwise, a link to a third-party website does not mean that AirLuxe owns, operates or endorses that website or all of its content.
Third-party websites operate under their own terms, privacy notices and policies. AirLuxe does not control those websites and is not responsible for their independent content, security, availability or data-handling practices.
You should review the relevant terms and privacy information when visiting a third-party website.
Nothing in this section excludes any responsibility that AirLuxe has where liability cannot lawfully be excluded.
Website Security
We take reasonable steps to maintain the security and integrity of our website. However, no website or internet transmission can be guaranteed to be completely secure or free from vulnerabilities.
You are responsible for using appropriate security measures on your own device, software and internet connection when accessing our website.
If you become aware of a suspected security issue affecting the AirLuxe website, please contact us so that we can investigate it.
Viruses and Malicious Software
We take reasonable precautions to protect our website, but we cannot guarantee that the website will always be completely free from viruses, malware or other harmful material.
You must not knowingly introduce viruses, malware, malicious code or other material that could damage, disrupt or interfere with our website, systems or other users.
You should use appropriate security and virus-protection software when accessing websites and downloading material from the internet.
Our Responsibility for the Website
Nothing in these Website Terms of Use excludes or restricts any responsibility that AirLuxe has where it would be unlawful to do so.
We are responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to exercise reasonable care and skill where we owe you such an obligation.
We are not responsible for loss or damage that was not caused by AirLuxe, or that could not reasonably have been foreseen when you used the website.
The website is primarily intended for consumers seeking information about residential AirLuxe services. Where you use the website wholly or mainly for business or commercial purposes, different legal considerations may apply.
We Do Not Exclude Liability Where It Cannot Lawfully Be Excluded
Nothing in these Terms excludes or restricts our responsibility for:
- Death or personal injury caused by our negligence.
- Fraud or fraudulent misrepresentation.
- Your statutory consumer rights.
- Any other liability that cannot lawfully be excluded or restricted.
Your legal rights are not affected. Nothing in these Website Terms of Use is intended to remove or reduce any rights or remedies that you have under applicable law.
Privacy and Personal Information
When you use our website or contact us through it, we may collect and process personal information about you.
Information about how AirLuxe collects, uses, stores and protects personal information is provided in our Privacy Policy.
Our Privacy Policy should be read alongside these Website Terms of Use where relevant.
Cookies
Our website uses cookies and similar technologies for purposes including website functionality, security and, where applicable, analytics or other optional features.
More information about the cookies and similar technologies used on our website, and the choices available to you, can be found in our Cookie Policy.
Where consent is legally required before a non-essential cookie or similar technology is used, we will seek that consent through the cookie controls made available on our website.
Enquiry Forms and Information You Provide
Our website may allow you to submit an enquiry or provide information relating to your property and the services you are interested in.
You should take reasonable care to ensure that information you provide to us is accurate and does not knowingly infringe another person's rights or contain unlawful or malicious material.
Submitting an enquiry does not by itself guarantee availability, create a confirmed booking or require AirLuxe to provide the requested service.
We will review enquiries and respond as appropriate. Any subsequent quotation, booking or contract will be subject to the relevant information and terms provided to you separately.
Linking to Our Website
You may link to publicly accessible pages on our website in a way that is lawful and does not mislead others about your relationship with AirLuxe.
You must not create a link in a way that falsely suggests that AirLuxe endorses, sponsors or is formally associated with you, your business, your website or your content where no such relationship exists.
You must not use a link to our website in connection with unlawful, fraudulent or malicious activity.
We may ask for a link to be removed where it is misleading, unlawful, infringes our rights or is otherwise reasonably likely to cause harm to AirLuxe.
AirLuxe Branding
The AirLuxe name, logo, branding and other distinctive brand elements must not be used in a way that falsely suggests affiliation, approval, sponsorship or endorsement by AirLuxe.
Nothing in these Website Terms of Use grants permission to use AirLuxe branding for commercial purposes except where we have expressly agreed to that use or where the law otherwise permits it.
Changes to Our Website
We may update, change, suspend or remove content or features from our website from time to time.
This may include changes made to reflect updates to our services, products, business operations, technology, security requirements or applicable law.
Changes to information published on the website do not retrospectively alter a quotation, booking or contract that AirLuxe has already agreed with you. Any services you purchase from us will be governed by the contractual terms and information applicable to that service.
Changes to These Website Terms
We may update these Website Terms of Use from time to time to reflect changes to our website, business practices, technology, applicable law or regulatory guidance.
The latest version will be published on this page and the "Last Updated" date at the top of the page will be changed accordingly.
Any updated version will apply to your use of the website from the date it takes effect. Changes to these Website Terms do not retrospectively alter the terms of a separate contract for services that has already been entered into with AirLuxe.
If Part of These Terms Is Unenforceable
Each provision of these Website Terms of Use operates separately.
If a court or other competent authority decides that any provision, or part of a provision, is unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
No Waiver of Rights
If AirLuxe does not immediately enforce a right or remedy available to us under these Website Terms, this does not necessarily mean that we have given up that right or remedy.
Nothing in these Website Terms is intended to prevent you from exercising any right or remedy available to you under applicable law.
Governing Law and Courts
These Website Terms of Use are governed by the laws of England and Wales.
If you are a consumer resident in England or Wales, you may bring legal proceedings in the courts of England and Wales.
If applicable consumer law gives you the right to bring proceedings in another part of the United Kingdom, nothing in these Website Terms is intended to remove that right.
Related Policies and Terms
These Website Terms of Use should be read alongside the other policies and terms that may apply when you use our website or services.
- Privacy Policy — explains how we collect, use, store and protect personal information.
- Cookie Policy — explains how cookies and similar technologies are used on our website.
- Terms & Conditions — explains the terms that apply when AirLuxe supplies services to customers.
If there is a conflict between these Website Terms of Use and specific contractual terms agreed with you for an AirLuxe service, the specific contractual terms will apply to that service to the extent of the conflict.
Contact Us
If you have any questions about these Website Terms of Use or the AirLuxe website, please contact us.
AIRLUXE AIR CONDITIONING LTD
Company Number: 17033213
Registered Office:
37 McCartney Walk
Basingstoke
RG22 4NZ
United Kingdom
Email: ben@airluxeac.co.uk
We're Here To Help
Questions About These Terms?
If you have any questions about these Website Terms of Use or the AirLuxe website, please get in touch and we'll be happy to help.
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